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Cleaning Steps

The Drycleaners Responsibility

All About Stains

Color Loss

How you can help

The Drycleaner's Responsibility
Drycleaners are responsible for attempting to remove stains in accordance with professional practice. Not all stains can be removed, despite the drycleaner's best efforts.

In some cases:
• stains are oxidized and set in the fabric
• the type of dye or delicacy of the fabric can limit the degree of removal
• the dye in the fabric is soluble (prone to bleed); removing the stain would also remove the dye from the fabric.

The more information consumers give the drycleaner and the sooner a garment is brought in, the greater the chance of satisfactory stain removal.